The EQ interview : finding employees with high emotional intelligence

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Title:

Author:

Lynn, Adele B.

ISBN:

9780814409411

Personal Author:

Lynn, Adele B.

Publication Information:

New York : AMACOM/American Management Association ; [Alexandria, Va.] : SHRM, c2008.

Physical Description:

vi, 184 p. : ill. ; 23 cm.

Contents:

The five areas of emotional intelligence and the EQ job competencies -- Self-awareness -- Self-control or self-management -- Empathy -- Social expertness -- Personal influence : influencing self -- Mastery of purpose and vision -- The EQ fraud and other warning signs.

Subject Term:

Employee selection.

Emotional intelligence -- Examinations, questions, etc.

Core competencies.

Employment interviewing.

Work -- Psychological aspects.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168023671684	658.31125 L989E 2008	1	Searching... Unknown

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Summary

Author Adele Lynn gives business leaders the skills and understanding they need to assess candidates' emotional intelligence and ensure they're the right fit for the job.

Smart hiring managers know that emotional Intelligence (EQ) is a key indicator of success. What they don't know is how best to spot it.

The EQ Interview explains the five key areas of emotional intelligence and how these competencies enhance job performance, and then then arming interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have exhibited and leveraged their EQ skills in the past.

In this helpful guide, hiring managers and business professionals will learn:

How to spot the right candidates for the job from the start, how they can analyze and interpret answers to predict future success, and how to spot "EQ frauds" to avoid costly hiring mistakes.

Filled with insightful examples and useful bonus resources providing more in-depth information on emotional intelligence competencies, The EQ Interview shows how go beyond evaluating job qualifications to consider the fundamental value of emotional intelligence.