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1. 
Cover image for What the CEO wants you to know : how your company really works
by 
Charan, Ram, author.
Format: 
Books
Publication Date 
2017
Excerpt: 
work, from gross revenue and operating costs, to inventory and cash flow, from turnover, profits and
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2. 
Cover image for Managing operations across the supply chain
by 
Swink, Morgan, 1959-
Format: 
Books
Publication Date 
2011
Excerpt: 
Inventory -- Roles of Inventory -- Financial Impact of Inventory -- Balance Sheet Considerations -- Costs
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3. 
Cover image for Improving competitiveness of industry
by 
Bierman, Harold.
Format: 
Books
Publication Date 
2011
Excerpt: 
to Measure Managerial Performance -- ch. 10 Ten Management Errors -- ch. 11 Costs of Capital by
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4. 
Cover image for Improving service quality in the global economy : achieving high performance in public and private sectors
by 
Milakovich, Michael E.
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
process, costs, quality, and productivity -- 6. Rewarding service quality improvement -- 7. Managing
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