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1. 
Cover image for Please every customer : delivering stellar customer service across cultures
Please every customer : delivering stellar customer service across cultures
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumer behavior -- Cross-cultural studies.
Available: Copies:
2. 
Cover image for Marketing in a multicultural world : ethnicity, nationalism, and cultural identity
Marketing in a multicultural world : ethnicity, nationalism, and cultural identity
by 
Costa, Janeen Arnold.
Format: 
Books
Publication Date 
1995
Excerpt: 
Consumer behavior -- Cross-cultural studies.
Available: Copies:
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