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2. 
Cover image for The art of managing everyday conflict : understanding emotions and power struggles
The art of managing everyday conflict : understanding emotions and power struggles
The art of managing everyday conflict : understanding emotions and power struggles
by 
Fisher, Erik A., 1966-
Table of contents http://www.loc.gov/catdir/toc/fy045/2003066140.html
Format: 
Books
Publication Date 
2004
Excerpt: 
The art of managing everyday conflict : understanding emotions and power struggles / Fisher, Erik A
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3. 
Cover image for Pro-social and anti-social behaviour
Pro-social and anti-social behaviour
Pro-social and anti-social behaviour
by 
Clarke, David, 1958-
Format: 
Books
Publication Date 
2003
Excerpt: 
Pro-social and anti-social behaviour / Clarke, David, 1958-
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4. 
Cover image for Managing intercultural conflict effectively
Managing intercultural conflict effectively
by 
Ting-Toomey, Stella.
Format: 
Books
Publication Date 
2001
Excerpt: 
Social conflict.
Available: Copies:
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