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1. 
Cover image for Groups : theory and experience
Groups : theory and experience
by 
Napier, Rodney.
Format: 
Books
Publication Date 
2004
Excerpt: 
Groups : theory and experience / Napier, Rodney.
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2. 
Cover image for Your executive coaching solution : getting maximum benefit from your coaching experience
Your executive coaching solution : getting maximum benefit from your coaching experience
by 
Kofodimos, Joan R.
Format: 
Books
Publication Date 
2007
Excerpt: 
Your executive coaching solution : getting maximum benefit from your coaching experience /
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3. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Perspectives: Customer Service, Call Centers, Caring Professionals -- 6.The Customer Experience of Emotional
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4. 
Cover image for Rethinking relationships
Rethinking relationships
by 
Duck, Steve.
Format: 
Books
Publication Date 
2011
Excerpt: 
, place, gifts, and rituals : the material structures and practices of relational experience -- The
Available: Copies:
5. 
Cover image for Emotional intelligence : achieving academic and career excellence
Emotional intelligence : achieving academic and career excellence
by 
Nelson, Darwin B.
Format: 
Books
Publication Date 
2011
Excerpt: 
-derived advice, helpful illustrations, and experience-based learning opportunities that will help them grow
Available: Copies:
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