IIE Logo

IIE
Switch to list view
Switch to thumbnail view
Select an Action
28 Results Found Subscribe to search results
0000000000000000000000000000IIE
Print
1. 
Cover image for Credibility : how leaders gain it and lose it, why people demand it
Credibility : how leaders gain it and lose it, why people demand it
by 
Kouzes, James M., 1945-
Format: 
Books
Publication Date 
2003 1991
Excerpt: 
The Jossey-Bass business & management series
Available: Copies:
2. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
BUSINESS & ECONOMICS / Management.
Available: Copies:
3. 
Cover image for Workplace communication : promoting workplace wellbeing and interpersonal relationships in multicultural contexts
Workplace communication : promoting workplace wellbeing and interpersonal relationships in multicultural contexts
by 
Crossman, Joanna, author.
Format: 
Books
Publication Date 
2023
Excerpt: 
Communication in management.
Available: Copies:
4. 
Cover image for How to deal with difficult people : smart tactics for overcoming the problem people in your life
How to deal with difficult people : smart tactics for overcoming the problem people in your life
by 
Hasson, Gill, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Conflict management.
Available: Copies:
5. 
Cover image for People skills
People skills
by 
Thompson, Neil, 1955- author.
Cover image http://www.netread.com/jcusers2/bk1388/553/9781137467553/image/lgcover.9781137467553.jpg
Format: 
Books
Publication Date 
2015
Excerpt: 
Self-management (Psychology)
Available: Copies:
6. 
Cover image for Managing incompetence : an innovative approach for dealing with people
Managing incompetence : an innovative approach for dealing with people
by 
Ginebra, Gabriel.
Table of contents https://www.loc.gov/catdir/enhancements/fy1609/2012953505-t.html
Contributor biographical information https://www.loc.gov/catdir/enhancements/fy1609/2012953505-b.html
Format: 
Books
Publication Date 
2013
Excerpt: 
Personnel management.
Available: Copies:
7. 
Cover image for Interpersonal skills in organizations
Interpersonal skills in organizations
by 
De Janasz, Suzanne C.
Format: 
Books
Publication Date 
2012
Excerpt: 
values and ethics -- Self-management -- Understanding and working with diverse others -- The importance
Available: Copies:
8. 
Cover image for Effective NLP skills
Effective NLP skills
by 
Youell, Richard.
Format: 
Books
Publication Date 
2011
Excerpt: 
effective leadership style for the situation -- Modelling others' abilities -- Stress management: building
Available: Copies:
9. 
Cover image for Emotional intelligence : achieving academic and career excellence
Emotional intelligence : achieving academic and career excellence
by 
Nelson, Darwin B.
Format: 
Books
Publication Date 
2011
Excerpt: 
Management -- Leadership Skills: Social awareness, Empathy, Decision making, and Positive influence -- Self-Management
Available: Copies:
10. 
Cover image for Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
by 
Durré, Linnda.
Format: 
Books
Publication Date 
2010
Excerpt: 
Do If You Need Help from HR or Management -- Ch. 38. What to Do If Administration and HR Don't Do
Available: Copies:
11. 
Cover image for Don't bring it to work : breaking the family patterns that limit success
Don't bring it to work : breaking the family patterns that limit success
by 
Lafair, Sylvia, 1940-
Format: 
Books
Publication Date 
2009
Excerpt: 
Conflict management.
Available: Copies:
12. 
Cover image for The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner
The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner
by 
Klaus, Peggy.
Format: 
Books
Publication Date 
2007
Excerpt: 
Communication in management.
Available: Copies:
13. 
Cover image for Toxic people : decontaminate difficult people at work without using weapons or duct tape
Toxic people : decontaminate difficult people at work without using weapons or duct tape
by 
Sue, Marsha Petrie.
Format: 
Books
Publication Date 
2007
Excerpt: 
Conflict management.
Available: Copies:
14. 
Cover image for Dealing with difficult people : 24 lessons for bringing out the best in everyone
Dealing with difficult people : 24 lessons for bringing out the best in everyone
by 
Brinkman, Rick.
Format: 
Books
Publication Date 
2006
Excerpt: 
Conflict management.
Available: Copies:
15. 
Cover image for The office survival guide : surefire techniques for dealing with challenging people and situations
The office survival guide : surefire techniques for dealing with challenging people and situations
by 
Puder-York, Marilyn.
Table of contents only http://www.loc.gov/catdir/toc/ecip0518/2005024629.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005024629-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005024629-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
difficult assistant (and resist the urge to parent) -- New management : how to adapt to a shifting cast of
Available: Copies:
16. 
Cover image for Assertiveness at work : a practical guide to handling awkward situations
Assertiveness at work : a practical guide to handling awkward situations
by 
Back, Ken.
Format: 
Books
Publication Date 
2005 1999
Excerpt: 
Communication in personnel management.
Available: Copies:
17. 
Cover image for Managing conflict and workplace relationships
Managing conflict and workplace relationships
by 
Collins, Sandra Dean.
Format: 
Books
Publication Date 
2005
Excerpt: 
Conflict management.
Available: Copies:
18. 
Cover image for Teamwork : multi-disciplinary perspectives
Teamwork : multi-disciplinary perspectives
by 
Gold, Natalie, 1976-
Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004052229.html
Publisher description http://www.loc.gov/catdir/description/hol053/2004052229.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004052229.html
Format: 
Books
Publication Date 
2005
Excerpt: 
, economics, robotics, philosophy, management and artificial intelligence. They introduce the reader to state
Available: Copies:
19. 
Cover image for 6 habits of highly effective bosses
6 habits of highly effective bosses
by 
Kohn, Stephen E., 1957-
Format: 
Books
Publication Date 
2005
Excerpt: 
Management -- Psychological aspects.
Available: Copies:
20. 
Cover image for 6 habits of highly effective bosses
6 habits of highly effective bosses
by 
Kohn, Stephen E., 1957-
Table of contents http://www.loc.gov/catdir/toc/fy0601/2005048376.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Management -- Psychological aspects.
Available: Copies:
21. 
Cover image for Leadership through people skills
Leadership through people skills
by 
Lefton, Robert Eugene, 1931-
Format: 
Books
Publication Date 
2004
Excerpt: 
Communication in management.
Available: Copies:
22. 
Cover image for A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people
A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people
by 
Scott, Gini Graham.
Table of contents http://www.loc.gov/catdir/toc/ecip049/2003020908.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Conflict management.
Available: Copies:
23. 
Cover image for Negotiation : interpersonal approaches to intergroup conflict
Negotiation : interpersonal approaches to intergroup conflict
by 
Shapiro, Daniel, 1971-
Format: 
Books
Publication Date 
2004
Excerpt: 
Conflict management.
Available: Copies:
24. 
Cover image for Dealing with difficult people
Dealing with difficult people
by 
Osborne, Christina.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Personnel management.
Available: Copies:
25. 
Cover image for Becoming a successful manager : how to make a smooth transition from managing yourself to managing others
Becoming a successful manager : how to make a smooth transition from managing yourself to managing others
by 
Grossman, Jack H.
Format: 
Books
Publication Date 
2001
Excerpt: 
Self-management (Psychology)
Available: Copies:
26. 
Cover image for Organizational communication
Organizational communication
by 
Pace, R. Wayne.
Format: 
Books
Publication Date 
1994
Excerpt: 
Personnel management.
Available: Copies:
27. 
Cover image for Riding the waves of culture : understanding cultural diversity in business
Riding the waves of culture : understanding cultural diversity in business
by 
Trompenaars, Fons.
Format: 
Books
Publication Date 
1993
Excerpt: 
Management.
Available: Copies:
28. 
Cover image for How to handle difficult people. Volume 1., The differences in people.
How to handle difficult people. Volume 1., The differences in people.
How to handle difficult people. Volume 1., The differences in people.
Format: 
Books
Publication Date 
1992
Excerpt: 
Conflict management.
Available: Copies:
Limit Search Results
Access Level
Author
Format
Books
(28)
Item Category 1
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Conflict management.
(9)
Interpersonal communication.
(6)
Organizational behavior.
(6)
Interpersonal conflict.
(5)
Psychology, Industrial.
(5)
Item Available
Advanced Search Location