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1. 
Cover image for The visible ops handbook : implementing ITIL in 4 practical and auditable steps
by 
Behr, Kevin.
Format: 
Books
Publication Date 
2005
Excerpt: 
The visible ops handbook : implementing ITIL in 4 practical and auditable steps / Behr, Kevin.
Available: Copies:
2. 
Cover image for Managing and using information systems : a strategic approach
by 
Pearlson, Keri E., author.
Format: 
Books
Publication Date 
2024
Excerpt: 
658.4 PEA
Available: Copies:
3. 
Cover image for Knowledge management : systems and processes in the AI era
by 
Becerra-Fernandez, Irma, 1960- author.
Format: 
Books
Publication Date 
2024
Excerpt: 
658.4 BEC
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4. 
Cover image for Knowledge management in theory and practice
by 
Dalkir, Kimiz, author.
Format: 
Books
Publication Date 
2023
Excerpt: 
658.4 DAL
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5. 
Cover image for Managing and using information systems : a strategic approach
by 
Pearlson, Keri E.
Format: 
Books
Publication Date 
2020
Excerpt: 
658.4 PEA
Available: Copies:
6. 
Cover image for Knowledge management : systems and processes
by 
Becerra-Fernandez, Irma, 1960- author.
Format: 
Books
Publication Date 
2015
Excerpt: 
4
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7. 
Cover image for The idea agent : the handbook on creative processes
by 
Michanek, Jonas, 1974-
Format: 
Books
Publication Date 
2014
Excerpt: 
658.4 MIC
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8. 
Cover image for Beyond territory : dynamic geographies of knowledge creation, diffusion, and innovation
by 
Bathelt, Harald.
Format: 
Books
Publication Date 
2011
Excerpt: 
Economic Activity In Canadian City-Regions / W. Mark Brown / David L. Rigby -- 4.Technological Relatedness
Available: Copies:
9. 
Cover image for The new edge in knowledge : how knowledge management is changing the way we do business
by 
O'Dell, Carla S., 1950-
Format: 
Books
Publication Date 
2011
Excerpt: 
framework for KM strategy development ; The business case for KM ; Closing comments -- 4. Selecting and
Available: Copies:
10. 
Cover image for Knowledge management : an integrated approach
by 
Jashapara, Ashok.
Format: 
Books
Publication Date 
2011
Excerpt: 
4
Available: Copies:
by 
Anderson, Neil, 1961-
Format: 
Books
Publication Date 
2010
Excerpt: 
4
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12. 
Cover image for A guide to the Business analysis body of knowledge (BABOK guide).
by 
Brennan, Kevin, 1972-
Format: 
Books
Publication Date 
2009
Excerpt: 
-- 4. Requirements management & communication -- Prepare requirements package -- 5. Enterprise analysis
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13. 
Cover image for Knowledge management in organizations : a critical introduction
by 
Hislop, Donald.
Format: 
Books
Publication Date 
2009
Excerpt: 
Practice-Based Perspective on Knowledge -- Pt. 2. An Introduction to Key Concepts -- 4. What is Knowledge
Available: Copies:
14. 
Cover image for Innovation networks in knowledge-based firms : developing ICT-based integrative competences
by 
Kodama, Mitsuru.
Format: 
Books
Publication Date 
2009
Excerpt: 
. Platform Innovators -- 3. ICT innovation through co-creation and co-evolution -- 4. Boundaries innovation
Available: Copies:
15. 
Cover image for Knowledge management : historical and cross-disciplinary themes
by 
Wallace, Danny P.
Format: 
Books
Publication Date 
2007
Excerpt: 
organizations -- 4. intellectual capital and the knowledge economy -- 5. Knowledge sharing -- 6. Knowledge
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16. 
Cover image for Knowledge innovation : strategic management as practice
by 
Kodama, Mitsuru, 1957-
Format: 
Books
Publication Date 
2007
Excerpt: 
innovation through strategic activity cycles -- 4. Dynamic creation of networked strategic communities -- 5
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17. 
Cover image for Knowledge management
by 
Frappaolo, Carl.
Format: 
Books
Publication Date 
2006
Excerpt: 
4
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18. 
Cover image for Business intelligence competency centers : a team approach to maximizing competitive advantage
by 
Miller, Gloria J.
Format: 
Books
Publication Date 
2006
Excerpt: 
of the business intelligence competency center -- Ch. 4. Planning a business intelligence competency
Available: Copies:
19. 
Cover image for Knowledge intensive business services : organizational forms and national institutions
by 
Miozzo, Marcela, 1963-
Format: 
Books
Publication Date 
2006
Excerpt: 
and the role of knowledge intermediaries / Jeremy Howells -- 4. Modularity and innovation in knowledge
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20. 
Cover image for The wisdom network : an 8-step process for identifying, sharing, and leveraging individual expertise
by 
Benton, Steve.
Format: 
Books
Publication Date 
2006
Excerpt: 
magnet topics -- Step 4: Boundary crossing and role breaking? Ensure diverse perspectives -- Step 5: Hide
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21. 
Cover image for The wisdom network : an 8-step process for identifying, sharing, and leveraging individual expertise
by 
Benton, Steve.
Format: 
Books
Publication Date 
2006
Excerpt: 
magnet topics -- Step 4: Boundary crossing and role breaking : ensure diverse perspectives -- Step 5
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22. 
Cover image for Getting real about knowledge networks : unlocking corporate knowledge assets
by 
Back, Andrea.
Format: 
Books
Publication Date 
2006
Excerpt: 
creation -- 3. How Microsoft makes large teams work like small teams -- 4. Learning and protection of
Available: Copies:
23. 
Cover image for Leveraging knowledge-based assets : the new value equation to create competitive advantage
by 
Ungerer, Marius.
Format: 
Books
Publication Date 
2006
Excerpt: 
658.4 U57L 2006
Available: Copies:
by 
Harrington, H. J. (H. James)
Format: 
Books
Publication Date 
2006
Excerpt: 
The five pillars of organizational excellence ; bk. 4
Available: Copies:
25. 
Cover image for Know-who based entrepreneurship : from knowledge creation to business implemenation
by 
Harryson, Sigvald, 1966-
Format: 
Books
Publication Date 
2006
Excerpt: 
commercialization -- Ch. 3. SIG combibloc : driving revolutionary packaging innovation -- Ch. 4. A mobile case of
Available: Copies:
by 
Desouza, Kevin C., 1979-
Format: 
Books
Publication Date 
2005
Excerpt: 
knowledge management capabilities -- 4. Engaging the knowledge chiefs -- 5. Engaging with distributed
Available: Copies:
by 
Mitra, Amit, 1949-
Format: 
Books
Publication Date 
2005
Excerpt: 
universal perspective : scope of business -- Ch. 3. The knowledge machine : a vision of the future -- Ch. 4
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28. 
Cover image for Intangible finance standards : advances in fundamental analysis & technical analysis
by 
Standfield, Ken.
Format: 
Books
Publication Date 
2005
Excerpt: 
. Foundations of intangible financial statements -- 4. Benchmarking intangible performance -- 5. Intangible
Available: Copies:
29. 
Cover image for Knowledge management praxis
by 
April, Kurt.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Chapter 3: Human capital and sustainability -- Chapter 4: Knowledge management processes -- Chapter 5
Available: Copies:
30. 
Cover image for Leading organizational learning : harnessing the power of knowledge
by 
Goldsmith, Marshall.
Format: 
Books
Publication Date 
2004
Excerpt: 
/ Marshall Goldsmith -- 4. Where "Managing Knowledge" Goes Wrong and What to Do Instead / Niko Canner and Jon
Available: Copies:
31. 
Cover image for Lost knowledge : confronting the threat of an aging workforce
by 
DeLong, David W.
Format: 
Books
Publication Date 
2004
Excerpt: 
strategic framework for action -- 4. Developing an HR infrastructure for knowledge retention -- 5. Improving
Available: Copies:
32. 
Cover image for The inquiring organization : tacit knowledge, conversation, and knowledge creation : skills for 21st-century organizations
by 
Kikoski, Catherine Kano.
Format: 
Books
Publication Date 
2004
Excerpt: 
postmodern -- 4. Tacit knowledge -- 5. The pragmatics of knowledge creation : care, respect, and trust -- 6
Available: Copies:
33. 
Cover image for Introduction to knowledge management : KM in business
by 
Groff, Todd R.
Format: 
Books
Publication Date 
2003
Excerpt: 
Ch. 1. Introducing KM -- Ch. 2. Personal KM -- Ch. 3. Capture and Corroborate -- Ch. 4. Organize
Available: Copies:
34. 
Cover image for Managing corporate reputation and risk : developing a strategic approach to corporate integrity using knowledge management
by 
Neef, Dale, 1959-
Format: 
Books
Publication Date 
2003
Excerpt: 
. Key Areas of Risk: Where Knowing What is Happening Really Matters -- Ch. 4. How Have Corporations
Available: Copies:
35. 
Cover image for Public policy in knowledge-based economies : foundations and frameworks
by 
Rooney, David, 1959-
Format: 
Books
Publication Date 
2003
Excerpt: 
knowledge economy -- 4. Complexity and changing knowledge systems -- 5. Micro contexts: decisionmaking and
Available: Copies:
36. 
Cover image for An intelligent organization : integrating performance, competence and knowledge management
by 
Sydänmaanlakka, Pentti.
Format: 
Books
Publication Date 
2002
Excerpt: 
1. Organisational Learning -- 2. Performance Management -- 3. Competence Management -- 4. Knowledge
Available: Copies:
37. 
Cover image for The knowing-doing gap : how smart companies turn knowledge into action
by 
Pfeffer, Jeffrey.
Format: 
Books
Publication Date 
2000
Excerpt: 
658.4 PFE
Available: Copies:
38. 
Cover image for The knowledge management toolkit : practical techniques for building a knowledge management system
by 
Tiwana, Amrit, 1974-
Format: 
Books
Publication Date 
2000
Excerpt: 
Information to Knowledge -- Pt. II. The Road Ahead: Implementing Knowledge Management. Ch. 4. The 10-Step KM
Available: Copies:
39. 
Cover image for Managing information and knowledge in the public sector
by 
Milner, Eileen M., 1963-
Format: 
Books
Publication Date 
2000
Excerpt: 
a 'business' case -- 4. Knowledge management -- 5. Managing information, ideas and solutions: a
Available: Copies:
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