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1. 
Cover image for Digital reference service in the new millennium : planning, management, and evaluation
by 
Lankes, R. David, 1970-
Format: 
Books
Publication Date 
2000
Excerpt: 
Digital reference service in the new millennium : planning, management, and evaluation / Lankes, R
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2. 
Cover image for Management
by 
Schermerhorn, John R.
Format: 
Books
Publication Date 
1996
Excerpt: 
Schermerhorn, John R. Management for productivity.
Available: Copies:
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