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1. 
Cover image for Decent people, decent company : how to lead with character at work and in life
Decent people, decent company : how to lead with character at work and in life
by 
Turknett, Robert L.
Format: 
Books
Publication Date 
2005
Excerpt: 
Ch. 1. Character, culture, and change -- Ch. 2. The leadership character model -- Ch. 3. Empathy
Available: Copies:
2. 
Cover image for Coaching and mentoring skills
Coaching and mentoring skills
by 
DuBrin, Andrew J.
Table of contents http://www.loc.gov/catdir/toc/ecip0416/2004006562.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others
Available: Copies:
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