What You're Not to Read -- Foolish Assumptions -- Part I. Presenting with Purpose -- Chapter 1. Presentations: One Key to Doing Business -- Finding Out What You Need to Know -- Developing Your Presentation -- Delivering a Presentation -- Looking at PowerPoint Pointers -- Sizing Up Special Presentation Situations -- Chapter 2. The Four Ws: Who, What, Where, and Why -- Determining What Your Presentation Needs to Do -- Analyzing Your Audience -- Relating to Your Audience -- Controlling Your Topic -- Chapter 3. Pumping Up Your Research -- Two People Who Can Get You Started -- Gathering Primary Sources -- Checking Out Secondary Sources -- Ensnaring a Web of Resources -- Chapter 4. Organizing Your Message -- Picking Material That Makes Your Point -- Picking a Pattern of Organization -- Outlining to Stay on Track -- Using Index Cards and Scripts -- Timing for Maximum Impact -- Organizing Your Presentation with PowerPoint -- Chapter 5. Me, Worry? Controlling Anxiety -- Is It Stage Fright If There's No Stage? -- Changing Your Perceptions to Reduce Anxiety -- Managing Physical Symptoms of Anxiety -- Tapping Into Tricks That Target Stage Fright -- Rehearsing Your Presentation -- Avoiding Popular "Cures" That Don't Fight Fright -- Using Your Nervousness As an Asset -- Part II. Creating a Presentation: The Basics -- Chapter 6. Building the Body with Stories, Statistics, and Other Good Stuff -- Using Stories to Make Your Point -- Doing It by the Numbers: Statistics and Other Numerical Data -- Gathering More Support: Quotations, Definitions, Analogies, and Examples -- Chapter 7. Setting a Style: Choosing Your Words Carefully -- Honing Your Tone and Style -- Creating Catch Phrases -- Using Classic Rhetorical Tricks -- Editing Yourself Painlessly -- Chapter 8. Using Humor Effectively -- The Secret of Not "Bombing" -- Simple Types of Nonjoke Humor That Anyone Can Use -- Poking Fun at Yourself -- Chapter 9. Tying It All Together: Introductions, Transitions, and Conclusions -- Starting Out with Style -- The Top Five Introductions to Avoid -- Making Smooth Transitions -- That's It, Everybody: Concluding Your Presentation -- The Top Five Conclusions to Avoid -- Chapter 10. Planning Powerful Visual Aids -- Understanding the Power of Visuals -- Checking Out Charts and Graphs -- Selecting Slides and Overheads -- Using a Flip Chart -- Determining Whether Handouts Will Help -- Preparing Great Props -- Part III. Giving Your Presentation with Ease -- Chapter 11. Making Body Talk: What's Out, What's In, and What's International -- Using Proper Nonverbal Speech in Any Language -- Making Eye Contact -- Dressing to Impress -- Mastering Physical Positioning and Movement -- Understanding What Your Voice Says about You -- Remembering Tips for Successful Global Communications -- Chapter 12. Appreciating Your Audience -- Reading Your Audience's Reaction -- Helping Your Audience Get Comfortable -- Taming a Tough Audience -- Energizing a Dull Audience -- Adopting Surefire Audience Involvement Techniques -- Chapter 13. What Did You Say? Fielding Questions -- Reviewing the Basics of a Q & A Session -- Coming Up with a Perfect Answer Every Time -- Seizing Six Great Question-Handling Techniques -- Responding to Special Situations -- Handling Tough Questions -- Handling Hostile Questions -- Persuading a Silent Audience to Ask Questions -- Part IV. Mastering the Power of PowerPoint -- Chapter 14. Employing Stunningly Simple Design Techniques -- Detailing the Do's and Don'ts of Design -- Using Templates -- Transforming with Technical Tricks -- Chapter 15. Considering Cool Tricks to Whip Your Audience Into a Frenzy -- Keeping the Flow Going -- Using Audio -- Using Video -- Adding Animation -- Mining Miscellaneous Impressive Stuff -- Chapter 16. Avoiding Common Mistakes with PowerPoint -- Recognizing Mistakes When Prepping Your Presentation -- Avoiding Mistakes When Presenting -- Overpowering with PowerPoint: How Much Is Too Much? -- Part V. Checking Out Tips and Tricks for Common Presentations -- Chapter 17. Succeeding in Sales and Other Motivational Presentations -- Giving a Sales Presentation -- Energizing with a Motivational Presentation -- Chapter 18. Tackling Technical and Financial Presentations -- Presenting Technical Information -- Focusing On Financial Presentations -- Chapter 19. Making Informational Briefings and Training Presentations -- Basic Rules for Informational Briefings -- Special Rules for Training Presentations -- Chapter 20. Presenting a Business Plan to a Venture Capitalist or Your Boss -- Hints for Presenting a Business Plan to a Venture Capitalist -- Special Rules for Presenting a Business Plan to Bigwigs at Your Company -- Top Mistakes to Avoid During Business Plan Presentations -- Chapter 21. Making Virtual Presentations: Phone, Video, Web, and E-Mail -- Identifying Which Virtual Presentation Is Right for You -- Preparing for a Virtual Presentation -- Practicing Do's and Don'ts -- Delivering a Virtual Presentation -- Using Tips and Tricks for Success -- Chapter 22. Impressing with International Presentations -- Discovering Your Audience's Culture -- Crafting Your Message -- Following Basic Rules for Delivery -- Working with an Interpreter -- Chapter 23. Dealing with Impromptu Presentations, Panels, and Roundtables -- Saying a Few Words: Impromptu Presentations -- Being on a Panel -- Participating in a Roundtable Discussion -- Part VI. The Part of Tens -- Chapter 24. Ten (or So) Comeback Lines to Use When Things Go Wrong -- Visual-Aid Problems -- Distracting Noises -- You Make a Mistake -- Chapter 25. Ten (or So) Tips for Presentations at Public Meetings -- Sign Up to Speak -- Talk into the Microphone -- Identify Yourself and Your Position -- Start with Something Positive -- Present New Information -- Tell the Members What You Want -- Give a Clear Alternative -- Provide Handouts -- Don't Repeat Yourself -- Always Be Prepared -- Stay Cool and Calm -- Don't Be Rude -- Don't Be a Professional Complainer -- Chapter 26. Ten (or So) Things to Check Before You Present -- How to Get There -- Room Layout -- Seating Arrangements -- Human Equipment -- Audiovisual Equipment -- Sound System -- Electricity -- Podium -- Lighting -- Restrooms -- Temperature and Ventilation.