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1.

Fundamentals of selling : customers for life through service

by

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-t.html
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Books

Publication Date

2014

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2.

Selling through someone else : how to use agile sales networks and partners to sell more

by

Wollan, Robert, 1957-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1305/2012474340-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1305/2012474340-b.html
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Books

Publication Date

2013

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3.

Fundamentals of selling : customers for life through service

by

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html

Format:

Books

Publication Date

2008

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4.

Relationship selling

by

Johnston, Mark W.

Table of contents http://catdir.loc.gov/catdir/toc/ecip073/2006034513.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0707/2006034513-d.html

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Books

Publication Date

2008

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5.

What the customer wants you to know : how everybody needs to think differently about sales

by

Charan, Ram.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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Books

Publication Date

2007

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6.

How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

by

Anderson, Dave, 1961-

Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014057.html

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Publication Date

2007

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7.

Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy

by

Acuff, Jerry, 1949-

Table of contents http://catdir.loc.gov/catdir/toc/ecip074/2006036783.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016972314&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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Books

Publication Date

2007

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8.

201 super sales tips : field-tested strategies for painless prospecting, perfect presentations, and a quick close every time

by

Gschwandtner, Gerhard.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0668/2006046626-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0668/2006046626-d.html

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Books

Publication Date

2006

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9.

Never cold call again! Achieve sales greatness without cold calling

by

Rumbauskas, Frank J., 1973-

Table of contents http://www.loc.gov/catdir/toc/ecip061/2005027607.html

Format:

Books

Publication Date

2006

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10.

Questions that sell : the powerful process for discovering what your customer really wants

by

Cherry, Paul.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html

Format:

Books

Publication Date

2006

Excerpt:

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11.

Selling is everyone's business : what it takes to create a great salesperson

by

Johnson, Steve, 1962-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005031913.html

Format:

Books

Publication Date

2006

Excerpt:

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12.

Trust-based selling : using customer focus and collaboration to build long-term relationships

by

Green, Charles H.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html

Format:

Books

Publication Date

2006

Excerpt:

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13.

The solution-centric organization

by

Eades, Keith M.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
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Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html

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Publication Date

2006

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14.

The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success

by

Sant, Tom.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033827.html

Format:

Books

Publication Date

2006

Excerpt:

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15.

The great formula for creating maximum profit with minimal effort

by

Joyner, Mark, 1968-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005034028.html

Format:

Books

Publication Date

2006

Excerpt:

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16.

Selling hospitality : a situational approach

by

McNeill, Richard G.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-b.html
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Books

Publication Date

2006

Excerpt:

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17.

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

by

Stinnett, Bill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
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Books

Publication Date

2005

Excerpt:

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18.

Selling to big companies

by

Konrath, Jill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0514/2005017924.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0659/2005017924-d.html

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Publication Date

2005

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19.

Fundamentals of selling : customers for life through service

by

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html

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Electronic Resources

Publication Date

2004

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20.

The sales advantage : how to get it, keep it, and sell more than ever

by

Crom, J. Oliver.

Sample text http://catdir.loc.gov/catdir/enhancements/fy0641/2002075237-s.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/simon052/2002075237.html
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Publication Date

2003

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21.

What's keeping your customers up at night? : close more deals by selling to your client's pain

by

Cody, Steven.

Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html
Publisher description http://www.loc.gov/catdir/description/mh031/2002154748.html.
Contributor biographical information http://www.loc.gov/catdir/bios/mh042/2002154748.html

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Publication Date

2003

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22.

Hope is not a strategy : the 6 keys to winning the complex sale

by

Page, Rick, 1947-

Publisher description http://www.loc.gov/catdir/description/mh031/2003271799.html
Contributor biographical information http://www.loc.gov/catdir/bios/mh042/2003271799.html

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Publication Date

2002

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23.

25 sales skills they don't teach at business school

by

Schiffman, Stephan.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1501/2001055303-d.html

Format:

Books

Publication Date

2002

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24.

ABC's of relationship selling

by

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0702/99012833-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0702/99012833-d.html

Format:

Books

Publication Date

2000

Excerpt:

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