. The Design Phase, Design Strategy, and Architecture Design -- Ch. 8. User Interface Design -- Ch. 9

help move business and technology planning from a systems and process-level view to a more strategy

I: v. 1. Operations management concepts and strategy -- v. 2. Design of operations systems -- v. 3

alternative design strategy -- 8. Designing the human interface -- 9. Designing databases -- 10. Systems

Requirements: Conceptual Data Modeling -- Selecting the Best Alternative Design Strategy -- Design -- Designing