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Print
by 
Aikens, C. Harold.
Format: 
Books
Publication Date 
2006
Excerpt: 
Quality : a corporate force : managing for excellence / Aikens, C. Harold.
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2. 
Cover image for The Oliver Wight ABCD checklist for operational excellence
by 
Wight, Oliver W.
Format: 
Books
Publication Date 
2000
Excerpt: 
The Oliver Wight ABCD checklist for operational excellence / Wight, Oliver W.
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3. 
Cover image for Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
Quality management for organizational excellence : introduction to total quality / Goetsch, David L.
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by 
Michelli, Joseph A., 1960-
Format: 
Books
Publication Date 
2011
Excerpt: 
Prescription for excellence : leadership lessons for creating a world-class customer experience
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5. 
Cover image for Customer care excellence : how to create an effective customer focus
by 
Cook, Sarah, 1955-
Format: 
Books
Publication Date 
2008
Excerpt: 
Customer care excellence : how to create an effective customer focus / Cook, Sarah, 1955-
Available: Copies:
by 
Porter, L. J. Porter, Leslie J.
Format: 
Books
Publication Date 
1998
Excerpt: 
Assessing business excellence : a guide to self-assessment. Porter, L. J. Porter, Leslie J.
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