Search Results for Customer services -- Evaluation.

Select an Action

9 Results Found

000000000IIE

Hospitality and travel marketing

Morrison, Alastair M.

Format:

Books

Publication Date

2010

Excerpt:

Food service -- Marketing.

Available: Copies:

Sourcing and supply chain management

Handfield, Robert B.

Format:

Books

Publication Date

2009

Excerpt:

-- Purchasing services -- Supply chain information and e-systems -- Sourcing and supply performance measurement

Available: Copies:

Accounting and financial management : developments in the international hospitality industry

Harris, Peter J. (Peter James), 1944-

Table of contents http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html

Format:

Books

Publication Date

2006

Excerpt:

hospitality services / Peter Harris -- Cross-border reporting for performance evaluation / Ian Graham -- Cost

Available: Copies:

Managing service operations : design and implementation

Hollins, Bill.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html

Format:

Books

Publication Date

2006

Excerpt:

Managing service operations : design and implementation / Hollins, Bill.

Available: Copies:

Clued in : how to keep customers coming back again and again

Carbone, Lewis P.

Format:

Books

Publication Date

2004

Excerpt:

Customer services -- Evaluation.

Available: Copies:

Bottom-line call center management : creating a culture of accountability and excellent customer service

Butler, David L. (David Lawrence)

Format:

Books

Publication Date

2004

Excerpt:

Call centers -- Customer services -- Evaluation.

Available: Copies:

Hospitality and travel marketing

Morrison, Alastair M.

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html

Format:

Books

Publication Date

2002

Excerpt:

Food service -- Marketing.

Available: Copies:

Monitoring, measuring, and managing customer service

Goodman, Gary S.

Table of contents http://www.loc.gov/catdir/toc/wiley021/00025368.html
Publisher description http://www.loc.gov/catdir/description/wiley037/00025368.html

Format:

Books

Publication Date

2000

Excerpt:

Customer services -- Evaluation -- Handbooks, manuals, etc.

Available: Copies:

Assessing service quality : satisfying the expectations of library customers

Hernon, Peter.

Format:

Books

Publication Date

1998

Excerpt:

Assessing service quality : satisfying the expectations of library customers / Hernon, Peter.

Available: Copies:

Select an Action

	{displayName}	{count}
{error}