Introduction to purchasing and supply chain management -- The purchasing process -- Purchasing policy and procedures -- Supply management integration for competitive advantage -- Purchasing and supply management organization -- Category strategy development -- Supplier evaluation and selection -- Supplier quality management -- Supplier management and development: creating a world-class supply base -- Worldwide sourcing -- Strategic cost management -- Purchasing and supply chain analysis: tools and techniques -- Negotiation and conflict management -- Contract management -- Purchasing law and ethics -- Lean supply chain management -- Purchasing services -- Supply chain information systems and electronic sourcing -- Performance measurement and evaluation -- Purchasing and supply strategy trends -- Case 1: Avion, Inc. -- Case 2: The global sourcing wire harness decision -- Case 3: Managing supplier quality: integrated devices -- Case 4: Negotiation - Porto -- Case 5: Purchasing ethics -- Case 6: Insourcing/outsourcing: the FlexCon piston decision -- Case 7: Email exercise.