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1. 
Cover image for Social media analytics : effective tools for building, intrepreting, and using metrics
by 
Sponder, Marshall.
Format: 
Books
Publication Date 
2012
Excerpt: 
Consumer profiling.
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2. 
Cover image for Product innovation toolbox : a field guide to consumer understanding and research
by 
Beckley, Jacqueline H.
Format: 
Books
Publication Date 
2012
Excerpt: 
Product innovation toolbox : a field guide to consumer understanding and research / Beckley
Available: Copies:
3. 
Cover image for Moment of truth : redefining the CEO's brand management agenda
by 
Bauer, Andreas.
Format: 
Books
Publication Date 
2006
Excerpt: 
1. Setting the scene -- 2. The moment of truth -- 3. Profiling consumer values -- 4. Profiling
Available: Copies:
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