The telephone book : technology--schizophrenia--electric speech / Ronell, Avital.

On the telephone again!: Differences in telephone behaviour Sifianou, M

-cultural focus group interviewing -- Telephone and internet focus group interviewing -- Focus group interviewing

-- Good customer relations and telephone etiquette -- Mass communication.

Alternatives -- Telephone Surveys -- Mail Surveys --

Internet telephony -- Security measures.

-- Good customer relations and telephone etiquette -- Mass communication.--Business plans, Business

responsibilities such as billing, coding, telephone screening, taking patient examinations, understanding

Telephone selling.

case handling -- Telephone and online crisis counseling -- Handling specific crises: going into the

-to-face interviewing -- Telephone interviews -- Online interviews -- Focus groups -- Forms of interview -- Structured

-- Writing a CV -- Language for the telephone --