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1. 
Cover image for Operations and process management : principles and practice for strategic impact
Operations and process management : principles and practice for strategic impact
by 
Slack, Nigel.
Format: 
Books
Publication Date 
2012
Excerpt: 
Operations and process management : principles and practice for strategic impact / Slack, Nigel.
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2. 
Cover image for Service operations management : improving service delivery
Service operations management : improving service delivery
by 
Johnston, Robert, 1953- author.
Format: 
Books
Publication Date 
2021
Excerpt: 
Slack, Nigel, author.
Available: Copies:
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