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1. 
Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand
The loyalty advantage : essential steps to energize your company, your customers, your brand
by 
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format: 
Books
Publication Date 
2005
Excerpt: 
AMACOM, American Management Association,
Available: Copies:
2. 
Cover image for The new manager's starter kit : essential tools for doing the job right
The new manager's starter kit : essential tools for doing the job right
by 
Crittendon, Robert.
Format: 
Books
Publication Date 
2002
Excerpt: 
AMACOM,
Available: Copies:
3. 
Cover image for Keeping the team going : a tool kit to renew & refuel your workplace teams
Keeping the team going : a tool kit to renew & refuel your workplace teams
by 
Mackin, Deborah.
Format: 
Books
Publication Date 
1996
Excerpt: 
AMACOM,
Available: Copies:
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