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00IIE
Print
by 
Erasmus, Barney.
Format: 
Books
Publication Date 
2019
Excerpt: 
South African human resource management for the public sector / Erasmus, Barney.
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2. 
Cover image for Bottom-line call center management : creating a culture of accountability and excellent customer service
by 
Butler, David L. (David Lawrence)
Format: 
Books
Publication Date 
2004
Excerpt: 
Bottom-line call center management : creating a culture of accountability and excellent customer
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