BPMN 2.0 handbook : methods, concepts, case studies and standards in business process modeling

Relationship Management (fourth edition) includes new South African case studies illustrating RM and CRM within

, Machine Learning and Artificial Intelligence. Including new international case studies and up

numerous figures and "strategy in action" case studies to support the theory. The strategic management

Marketing research -- Case studies.

computing and blockchain. New case studies and information boxes connect the principles your students are

Industrial marketing -- Case studies.

African setting through case studies.

. It contains encounters, discussion questions, practical exercises and case studies to stimulate self

Relationship Management (fourth edition) includes new South African case studies illustrating RM and CRM within

areas of application. This new edition has been comprehensively updated and includes case studies and

Project management -- Case studies.