Title:
The business of tourism management
Author:
Beech, John G., 1947-
ISBN:
9780273688013
Publication Information:
Harlow, England ; New York : Financial Times/Prentice Hall, 2006.
Physical Description:
xxvi, 577 pages : illustrations ; 27 cm
Contents:
1. Introduction -- the unique evolution of tourism as 'business' / John Beech and Simon Chadwick -- 2. The structure of the tourism and travel industry / David LittleJohn and Ian Baxter -- 3. The role of the state in tourism / John Jenkins -- 4. Organisational behaviour in tourism businesses / John Old -- 5. Human resource management in tourism businesses / Claire Haven-Tang and Eleri Jones -- 6. Marketing in tourism / Beulah Cope -- 7. Finance and accounting for tourism / Helen Atkinson -- 8. Managing a small non-profit tourism organisation / Lynn Parkinson -- 9. Analysis of the business environment and strategy in tourism / Resham Sandhu -- 10. Quality and yield management in tourism businesses / Peter D. Dewhurst and Marcjanna M. Augustyn -- 11. Information technology and management information systems in tourism / Dimitrios Buhalis and Carlos Costa -- 12. Tourism businesses and the law / Karen Bill and Alice Pepper -- 13. Visitor attraction management / Peter D. Dewhurst and Helen Dewhurst -- 14. Sports tourism / Mike Weed -- 15. The economic impact of tourism / John Tribe -- 16. Managing sociocultural impacts of tourism / Peter Mason -- 17. Managing the environmental impacts of tourism / Andrew Holden -- 18. The accommodation subsector / Sherif Roubl and David Litteljohn -- 19. Mass tourism businesses 1 : tour operators / Tim Gale -- 20. Mass tourism businesses 2 : travel agents / Claire Humphreys -- 21. Managing the transport subsector in tourism / George Goodall -- 22. Developing mass tourism in developing nations / Marcella Daye -- 23. The management of heritage and cultural tourism / George Goodall and John Beech -- 24. Conclusion -- the future of the tourism industry / John Beech and Simon Chadwick.
Abstract:
"This new book, firmly embedded in the management discipline, helps to equip students and future managers with both the business skills and an understanding of tourism, which will enhance their employment prospects within this dynamic industry." "The Business of Tourism Management provides an introduction to key aspects of tourism, and to the practice of managing a tourism business. It explores the functions of management within the world of tourism, showing how tourism has evolved as a business, how the tourism and travel industry is structured, and how tourism businesses operate within their political, economic and socio-cultural environments." "Written and contributed to by leading academics and practitioners in the UK, Europe and Australia, The Business of Tourism Management is ideal for both undergraduate and postgraduate students of tourism management."--Jacket.