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1. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
information systems.
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2. 
Cover image for Strategic information systems management
by 
Grant, Kevin, 1968-
Format: 
Books
Publication Date 
2010
Excerpt: 
Strategic information systems management / Grant, Kevin, 1968-
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3. 
Cover image for Database systems : design, implementation, and management
by 
Rob, Peter.
Format: 
Books
Publication Date 
2000
Excerpt: 
Database systems : design, implementation, and management / Rob, Peter.
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