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1. 
Cover image for Contemporary issues in human resource management.
Contemporary issues in human resource management.
by 
Grobler, Pieter A. (Pieter Alexander)
Format: 
Books
Publication Date 
2012
Excerpt: 
Contemporary issues in human resource management. Grobler, Pieter A. (Pieter Alexander)
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2. 
Cover image for Principles of service marketing and management
Principles of service marketing and management
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
2002
Excerpt: 
, Operations, and Human Resources -- ch. 15. Employee Roles in Service Organizations -- ch. 16. The Impact of
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