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1. 
Cover image for Relationship marketing and customer relationship management
by 
Berndt, Adele.
Format: 
Books
Publication Date 
2012
Excerpt: 
Consumer satisfaction.
Available: Copies:
3. 
Cover image for Consumers
by 
Arnould, Eric J.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumer behavior -- United States.
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4. 
Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
by 
Thompson, Harvey.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumer satisfaction.
Available: Copies:
5. 
Cover image for Marketing
by 
Lamb, Charles W.
Format: 
Books
Publication Date 
2000
Excerpt: 
pursue customer satisfaction ; Developing and managing products ; Marketing channels and the role of
Available: Copies:
by 
Louw, D. A.
Format: 
Books
Publication Date 
1997
Excerpt: 
-- Adulthood -- Life satisfaction -- Death and dying -- 11. Personality -- The trait approach -- The biological
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