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1. 
Cover image for Getting and keeping your accreditation : the quality assurance and assessment guide for education, training and development providers
Getting and keeping your accreditation : the quality assurance and assessment guide for education, training and development providers
by 
Coetzee, Melinde.
Format: 
Books
Publication Date 
2002
Excerpt: 
Getting and keeping your accreditation : the quality assurance and assessment guide for education
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2. 
Cover image for Quality without tears : the art of hassle-free management
Quality without tears : the art of hassle-free management
by 
Crosby, Philip B.
Table of contents http://catdir.loc.gov/catdir/toc/mh021/83026810.html
Format: 
Books
Publication Date 
1984
Excerpt: 
Quality assurance.
Available: Copies:
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