by
Nieman, Gideon.
Format:
Books
Publication Date
2006
Excerpt:
Cost effectiveness.
by
Fitz-enz, Jac.
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2001056212.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2001056212.html
Format:
Books
Publication Date
2002
Excerpt:
-- Outsourcing and Call Centers: Assessing the Value -- Employee Self-Service: Gauging Effectiveness -- Epilogue
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