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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
: Preventing Computer Viruses -- Skills Required on the Front Line -- Business Skills -- Technical Skills
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2. 
Cover image for The unofficial guide to ethical hacking
The unofficial guide to ethical hacking
by 
Fadia, Ankit, 1985-
Format: 
Books
Publication Date 
2006
Excerpt: 
programming -- Viruses torn apart -- How does a virus work? -- The Perl manual -- Exploits, scripts, and
Available: Copies:
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