Consumer satisfaction.

motivation and job satisfaction -- Groups, leadership and management -- Working in groups and teams

Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual

personal satisfaction in your business as a photographer. Included in this new edition are sections on

that impact the net generation's satisfaction with online learning / Provisionality, play and pluralism

-- Foundations of individual behavior -- Attitudes and job satisfaction -- Personality and values -- Perceptions

-- Social perception and attributions -- Motivation through needs, job design, and satisfaction

pursue customer satisfaction ; Developing and managing products ; Marketing channels and the role of