communication management -- Digital marketing -- Customer value and retention -- People, processes and physical

business, human service organizations, and government to work together with people who have a lived

-- International marketing -- Marketing in emerging and developing countries -- Leadership in marketing -- Business-to-business

Management and Quality Improvement Processes -- Service Level Management -- Business Relationship Management

-- International marketing -- Marketing in emerging and developing countries -- Leadership in marketing -- Business-to-business

English language -- Business English.

Effective small business management : an entrepreneurial approach / Scarborough, Norman M.

: Cyber marketing and digital marketing -- ch. 12: Customer value and retention -- ch. 13: People

Setting the table : the transforming power of hospitality in business / Meyer, Danny.

Introduction to business management / Du Toit, G. S. (Gawie S.)

The entrepreneur and small business problem solver / Cohen, William A., 1937-

Cross-cultural communication : the essential guide to international business / Bannon, Gerard.