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1. 
Cover image for Performance Research Associates' Delivering knock your socks off service.
Performance Research Associates' Delivering knock your socks off service.
by 
Zemke, Ron.
Format: 
Books
Publication Date 
2003
Excerpt: 
. 22. Exceptional Service Is in the Details. 23. Good Selling is Good Service -- Good Service Is Good
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2. 
Cover image for E-business & e-commerce : how to program
E-business & e-commerce : how to program
by 
Deitel, Harvey M., 1945-
Format: 
Books
Publication Date 
2001
Excerpt: 
Entertainment Online Automotive Sites Energy Online Selling Brainpower Online Art Dealers E-Learning Click
Available: Copies:
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