Search Results for Customer services -- Management

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6 Results Found

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13.

Marketing management : a South African perspective

Cant, M. C. (Michael Colin), 1957- editor.

Format:

Books

Publication Date

2024

Excerpt:

Marketing management : a South African perspective / Cant, M. C. (Michael Colin), 1957- editor.

Available: Copies:

14.

Grasping service marketing

Jordaan, Yolanda.

Format:

Books

Publication Date

2015

Excerpt:

Customer services.

Available: Copies:

15.

A guide to service desk concepts

Knapp, Donna.

Format:

Books

Publication Date

2010

Excerpt:

Computer industry -- Customer services -- Management.

Available: Copies:

16.

Introduction to help desk concepts and skills

Sanderson, Susan M.

Format:

Electronic Resources

Publication Date

2004

Excerpt:

Computer industry -- Customer services -- Management.

Available: Copies:

17.

Customer relationship management & customer service

Brink, A. (Annekie)

Format:

Books

Publication Date

2004

Excerpt:

Customer relationship management & customer service / Brink, A. (Annekie)

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18.

Call centre effectiveness

Els, Lien.

Format:

Books

Publication Date

2000

Excerpt:

Customer services -- Management.

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