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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
information systems.
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2. 
Cover image for Project planning and control
Project planning and control
by 
Lester, Albert.
Table of contents http://catdir.loc.gov/catdir/toc/els031/00025213.html
Publisher description http://catdir.loc.gov/catdir/description/els031/00025213.html
Format: 
Books
Publication Date 
2000
Excerpt: 
Project planning and control / Lester, Albert.
Available: Copies:
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