by
Solomon, Robert.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Format:
Books
Publication Date
2008
Excerpt:
The art of client service / Solomon, Robert.
by
Roberts, Kevin, 1949-
Format:
Books
Publication Date
2006
Excerpt:
The lovemarks effect : winning in the consumer revolution / Roberts, Kevin, 1949-
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