CQ : developing cultural intelligence at work

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Title:

Author:

Earley, P. Christopher.

ISBN:

9780804743136

Personal Author:

Earley, P. Christopher.

Publication Information:

Stanford, Calif. : Stanford Business Books, 2006.

Physical Description:

xi, 246 p. : ill. ; 24 cm.

Contents:

Introduction : positioning cultural intelligence in the global economy -- Understanding cultural intelligence. -- What is cultural intelligence and why does it matter? -- Preparing your mind: the cultural strategic thinking basis of CQ -- Directing your energy: the motivational basis of CQ -- Presenting yourself: the behavioral basis of CQ -- Applying CQ to your workplace. Working effectively in the culturally diverse workplace -- Succeeding in global work assignments -- Building high performing global teams -- Leading globally -- Summary and concluding thoughts.

Abstract:

"This book explains to those living and working in another country how to identify and develop their cultural intelligence, or CQ - an outsider's natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner."--BOOK JACKET.

Subject Term:

Diversity in the workplace.

Cross-cultural orientation.

Social intelligence.

Social values -- Cross-cultural studies.

Intercultural communication.

Management -- Cross-cultural studies.

Added Author:

Ang, Soon.

Tan, Joo-Seng.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip0517/2005023670.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020368631	658.3/008 E12C 2006	1	Searching... Unknown

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Summary

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider's natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.

CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one's motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.

A manager with a high CQ can enter into new cultural settings--national, professional, organizational, regional--and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one's own skills and improve one's CQ.