Performance and productivity in public and nonprofit organizations

Select an Action

Title:

Performance and productivity in public and nonprofit organizations

Author:

Berman, Evan M.

ISBN:

9780765616074

9780765616081

Personal Author:

Berman, Evan M.

Edition:

2nd ed.

Publication Information:

Armonk, N.Y. : M.E. Sharpe, Inc., c2006.

Physical Description:

xii, 226 p. : ill. ; 24 cm.

General Note:

Rev. ed. of.: Productivity in public and nonprofit organizations, 1998.

Subject Term:

Government productivity.

Nonprofit organizations -- Management.

Added Author:

Berman, Evan M. Productivity in public and nonprofit organizations.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip067/2006003660.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... IIEMSA	General Books	33168020384471	352.375 B516P 2006	1	Searching... Unknown

The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

Available:*

Bound With These Titles

On Order

Summary

Summary