Managing change and innovation in public service organizations

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Title:

Managing change and innovation in public service organizations

Author:

Osborne, Stephen P., 1953-

ISBN:

9780415328982

9780415328975

Personal Author:

Osborne, Stephen P., 1953-

Edition:

1st ed.

Publication Information:

New York : Routledge, 2005.

Physical Description:

x, 262 p. ; 22 cm.

Series:

Routledge masters in public management series ; 1

Series Title:

Routledge masters in public management series ; 1

Contents:

1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands.

Abstract:

"Managing Change and Innovation in Public Service Organizations provides future and current public managers with the understanding and skills required to manage change and innovation. This groundbreaking text is essential reading for all those studying Public Management, Public Administration and Public Policy."--BOOK JACKET.

Subject Term:

Public administration.

Organizational change.

Added Author:

Brown, Kerry Hannula.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip0418/2004012505.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020380420	658.406 O.81M 2005	1	Searching... Unknown

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Summary

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:

the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading.

Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.