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1. 
Cover image for Customer relationship management : concepts and technologies
Customer relationship management : concepts and technologies
by 
Buttle, Francis.
Format: 
Books
Publication Date 
2015
Excerpt: 
, HR, project management, finance, strategy and more. Buttle and Maklan, clearly and without jargon
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2. 
Cover image for Customer relationship management : concepts and tools
Customer relationship management : concepts and tools
by 
Buttle, Francis.
Format: 
Books
Publication Date 
2004
Excerpt: 
"The book views customer relationship management as the core business strategy that integrates
Available: Copies:
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