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1. 
Cover image for The leader's tool kit : hundreds of tips and techniques for developing the skills you need
The leader's tool kit : hundreds of tips and techniques for developing the skills you need
by 
Charney, Cyril.
Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005011788.html
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
Problem solving -- Handbooks, manuals, etc.
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2. 
Cover image for The trainer's tool kit
The trainer's tool kit
by 
Charney, Cyril.
Format: 
Books
Publication Date 
2005
Excerpt: 
Employees -- Training of -- Handbooks, manuals, etc.
Available: Copies:
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