Cover image for The heart of change : real-life stories of how people change their organizations
Title:
The heart of change : real-life stories of how people change their organizations
Author:
Kotter, John P., 1947-
ISBN:
9781578512546

9781422187333
Personal Author:
Publication Information:
Boston, Mass. : Harvard Business School Press, ©2002.
Physical Description:
xiv, 190 pages ; 25 cm
General Note:
Includes index.
Contents:
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
Abstract:
John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
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