Employee opinion questionnaires : 20 ready-to-use surveys that work

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Title:

Employee opinion questionnaires : 20 ready-to-use surveys that work

Author:

Connolly, Paul M.

ISBN:

9780787973490

Personal Author:

Connolly, Paul M.

Publication Information:

San Francisco, Calif. : Jossey-Bass, 2004.

Physical Description:

p. cm.

Contents:

Introduction : how to get the most from this resource -- 1. What is a quick questionnaire? : and when should you use one? -- 2. Top employee survey questions -- 3. Selecting an appropriate survey -- 4. Surveys that focus on issues -- 5. Mission alignment surveys -- 6. Event-related surveys -- 7. Planning the survey -- 8. Customizing your questionnaire -- 9. Report preparation and data interpretation -- 10. Feedback and action planning.

Abstract:

"The book contains a wealth of advice on selecting an appropriate survey, managing the survey process, and interpreting survey results. Learn how other organizations' employees answer questions that employers most frequently ask, based on the authors' Employee Feedback Database. Also, the book provides guidelines for maintaining confidentiality and anonymity and shows how to present results to all levels of your organization." "Employee Opinion Questionnaires contains twenty surveys that can be used time and time again. Electronic versions of each survey are reproduced on the included CD-ROM, enabling you to conveniently print them straight from your desktop and even customize the surveys to suit your own individual or organizational needs."--BOOK JACKET.

Subject Term:

Employee attitude surveys.

Added Author:

Connolly, Kathleen Groll.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip0422/2004020733.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015756543	658.314 C753E 2004	1	Searching... Unknown

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Summary

If you?ve ever wanted to tap a ready-to-use questionnaire the same day you recognize your organization needs a survey, then help is finally at hand. Authors Paul and Kathy Connolly have designed a must-have collection of proven, reliable organizational surveys that anyone--from specialist human resources professionals to line managers and team leaders--can put to use immediately. Employee Opinion Questionnaires includes short, ready-to-use surveys organized into three groups: Use Issue-Focused Surveys to determine employee opinion on topics such as diversity, communications, and adaptability to change. Use Mission-Focused Surveys to gauge opinion on critical organizational issues, including employee alignment with mission, quality, ethics, and customer care. And use Event-Related Surveys for new hires, exit interviews, and assessing peoples? attitudes following training.