The difficult parent : an educator's guide to handling aggressive behavior

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Title:

Author:

Jaksec, Charles M.

ISBN:

9780761988984

9780761988991

Personal Author:

Jaksec, Charles M.

Publication Information:

Thousand Oaks, CA : Corwin Press, c2005.

Physical Description:

p. cm.

Contents:

Pt. I. Parental aggression toward school personnel -- 1. A genuine concern for school personnel -- 2. The reactive nature of education -- 3. Confrontational parents and your colleagues -- Pt. II. Addressing parental aggression -- 4. The RAID approach -- 5. RAID step one : recognizing the potential for a volatile encounter -- 6. RAID step two : assessing your ability to emotionally handle the situation -- 7. RAID step three : identifying your advantages -- 8. RAID step four : diffusing anger during the initial approach and greeting -- 9. Putting the RAID approach to work -- Pt. III. Issues, questions, and installation -- 10. The worst-case scenario ... and after -- 11. Four great questions -- Facilitator's guide.

Subject Term:

Parent-teacher relationships -- Handbooks, manuals, etc.

Aggressiveness -- Prevention -- Handbooks, manuals, etc.

Communication in education -- Handbooks, manuals, etc.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip0416/2004007965.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015768779	371.103 J25D 2005	1	Searching... Unknown

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Summary

Specific strategies for working successfully with challenging parents

Parents are a vital source of support for our schools. School personnel interact with parents on a daily basis and fortunately, most of these interactions are pleasant and helpful, keeping students′ needs in mind. Instances of parental aggression, however, do occur. Volatile or confrontational parents present many unique challenges for educators who have long overlooked this important issue.

The Difficult Parent digs deeply into the problem of parental aggression, specifying strategies for a broad audience of educators. The guide is organized into three modules:

digs deeply into the problem of parental aggression, specifying strategies for a broad audience of educators. The guide is organized into three modules: An introductory examination of parental aggression and confrontation An in-depth explanation of the RAID approach and its mechanics Step-by-step instructions for facilitating the RAID approach in any academic setting

Comprehensive in scope, the RAID approach targets four steps to working successfully with difficult parents:

Recognize the potential for a volatile encounter Assess your ability to deal effectively with the situation I dentify your advantages Defuse the parent′s aggression during the initial approach and greeting

This effective, proven approach is based on real professionals′ mistakes and successes. Specially featured scenarios and anecdotes depict confrontational situations experienced by school personnel, including "from the trenches" interviews with educators who have successfully implemented the RAID approach in their schools. A facilitator′s guide is also included for practical implementation of the RAID approach in the academic setting.