The complete lean enterprise : value stream mapping for administrative and office processes

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Title:

Author:

Keyte, Beau.

ISBN:

9781563273018

Personal Author:

Keyte, Beau.

Publication Information:

New York : Productivity Press, c2004.

Physical Description:

xiv, 136 p. : ill. ; 28 cm.

General Note:

Includes index.

Contents:

Applying value stream mapping throughout the enterprise -- Getting started -- Identifying office waste -- ABC design's lean transformation in the production area -- Assessing the office current state -- Designing the current state map for ABC design -- Thinking lean at the functional level -- Designing a future state -- Designing ABC's future state -- Achieving the future state.

Subject Term:

Organizational effectiveness.

Industrial efficiency.

Office management -- Cost control.

Industrial management -- Cost effectiveness.

Value added.

Added Author:

Locher, Drew.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip0417/2004009539.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020381584	651.3 K44C 2004	1	Searching... Unknown

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Summary

"Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research"

Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities -- mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas -- where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise.

Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes , offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.