The world of organizational behavior. Organizational behavior: developing people-centered organizations and skills -- Research methods in organizational behavior -- Managing diversity: releasing every employee's potential -- Organizational culture and ethics -- International OB: managing across cultures -- Individual behavior in organizations. Individual differences: personality, attitudes, abilities, and emotions -- Social perception and attributions -- Motivation through needs, job design, and satisfaction -- Motivation through equity, expectancy, and goal setting -- Improving job performance with feedback and rewards -- Performance appraisal -- Behavior modification and self-management -- Group and social processes. Individual and group decision making -- Group dynamics -- Teams and teamwork for the 21st century -- Managing conflict and negotiation -- Organizational process. Organizational communication in the Internet age -- Influence tactics, empowerment, and politics -- Leadership -- Managing occupational stress -- The evolving organization. Organizational effectiveness and design -- Managing change in learning organizations -- Video case: Specialized bicylce components.