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Cover image for Researching customer satisfaction & loyalty : how to find out what people really think

Researching customer satisfaction & loyalty : how to find out what people really think

Researching customer satisfaction & loyalty : how to find out what people really think

by

Szwarc, Paul.

Format:

Books

Publication Date

2005

Excerpt:

Market Research Society.

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Cover image for An introduction to market and social research : planning and using research tools and techniques

An introduction to market and social research : planning and using research tools and techniques

An introduction to market and social research : planning and using research tools and techniques

by

Adams, Karen.

Table of contents only http://www.loc.gov/catdir/toc/ecip0617/2006023957.html

Format:

Books

Publication Date

2006

Excerpt:

Market Research Society.

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