1. Web searching and the teaching paradox -- Online searching background -- Internet information growth -- Origins of the Web -- Instructional background -- The teaching connection -- Teaching simplicity -- The state of Web searching today -- Changing patterns -- 2. Understanding our audience -- General audience characteristics -- Novices -- Know-it-alls -- Experienced users -- Pairing strategies for hands-on workshops -- Audience assessment -- Navigation versus search confusion -- Remembering what we did not know -- Box confusion -- Address confusion -- Button confusion -- Browser differences and problems -- Operating system and hardware issues -- Adaptability and change -- 3. Choosing an instructional session type -- Hands-on sessions -- Advantages -- Disadvantages -- Facilities -- Planning -- Exercises -- Lecture and demonstration sessions -- Advantages -- Disadvantages -- Facilities -- Planning -- Semi-online tutorials -- Capturing a screen shot within PowerPoint -- Course coverage and distance education -- Other settings and approaches.

4. Online tutorials : friend or foe? -- Advantages -- Disadvantages -- Issues with online tutorials for Web searching -- Search engine inconsistencies -- Search feature changes -- Databases changes -- Online tutorial examples -- Web search guide tutorial : research, Web searching -- Finding information on the Internet : a tutorial -- Internet tutorials -- LearnAndGo, searching the Web -- Quick tutorial on searching the Internet -- Net. TUTOR : using Web search tools -- Interactive tutorials : Internet search tips and mouse exercise -- Tutorial : site clustering and filtering -- The information cycle -- Information literacy online tutorials -- Finding tutorials -- Tutorials : worth the effort? -- 5. Organization : focus, length, and goals -- Primary session focus -- Pure Web searching -- Basic Internet training -- Advanced Internet training -- Part of multiple sessions -- Course-integrated bibliographic instruction -- Session length -- Variations in length -- Ideal length -- The burnout paradox -- Goal setting -- A collection of goals -- How many main goals? -- Specific objectives -- Bringing it all together.

6. Terminology -- Importance of terminology -- Definitions -- Search engine -- Directory -- Portal -- Metasearch engine -- Ad bidding engine -- Answer engine -- Metasite -- News search engine -- Opinion engine -- Site search engine -- Invisible Web -- Other terminology distinctions -- Final thoughts on terminology -- 7. Content : Web search features -- Search features -- Phrase searching -- Boolean searching -- Truncation -- Field searching -- Limits -- Stop words and case sensitivity -- Sorting -- The teaching choice -- 8. Content : primary concepts -- Research process -- Question analysis -- Using more than one search tool -- Search engines versus directories -- Evaluation -- Which primary concepts to teach -- Recent changes in teaching topics -- Additional concepts to consider -- Identifying ads -- Understanding Web addresses (or URLs) -- Understanding databases -- Teaching change -- 9. Additional content : image searching, news, Usenet, and more -- News -- Usenet newsgroups and opinions -- Pictures and images -- Multimedia -- Phone numbers -- Bibliographic databases -- Subject-specific sites -- Invisible Web -- The lost obvious.

10. The search engines -- The starting point -- Ask -- Exalead -- Gigablast -- Google -- MSN search -- Windows Live -- Yahoo! -- Directories -- 11. Creating a framed workshop Web page -- Advantages and disadvantages of frames -- Frames code and explanation -- Top page with frameset -- Left frame table of contents -- Content pages -- Exercise pages frame set -- Exercise one top frame : JavaScript and a form -- Other exercise pages -- Solutions for frame breakers -- 12. Presentation tips, tricks, and shortcuts -- Keyboard shortcuts -- General Windows shortcuts -- Browser shortcut keys -- Shortcuts for filling out forms -- Other shortcuts -- Quick links and the personal toolbar -- Bookmarklets -- Zapping images, animations, and more -- Bookmarklets for Web searching -- The pop-up presence -- The shortcut advantage -- 13. Tales from the trenches : anecdotes, examples, and exercises -- Analogies, sayings, and terminology tales -- Boolean examples -- Exercises -- Unexpected answers -- Limitations of search engines -- Failures -- Facilities failures -- The team teaching danger -- Web site instruction and the Web searching paradox -- Lost interest -- Formulas for success -- Afterword -- Appendix A. The trainers : introduction to the interviewees -- Appendix B. Sample handouts and other training material -- Appendix C. URL list.