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1. 
Cover image for Total quality management : text with cases
Total quality management : text with cases
by 
Oakland, John S.
Format: 
Books
Publication Date 
2000
Excerpt: 
Total quality management : text with cases / Oakland, John S.
Available: Copies:
2. 
Cover image for Total quality management : the route to improving performance.
Total quality management : the route to improving performance.
Total quality management : the route to improving performance.
by 
Oakland, John S.
Format: 
Books
Publication Date 
1993
Excerpt: 
Total quality management : the route to improving performance. Oakland, John S.
Available: Copies:
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