Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.