Implementing strategic change : tools for transforming an organization

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Title:

Implementing strategic change : tools for transforming an organization

Author:

Hoisington, Steven H., 1953-

ISBN:

9780071452267

Personal Author:

Hoisington, Steven H., 1953-

Publication Information:

New York : McGraw-Hill, c2005.

Physical Description:

xix, 232 p. ; 24 cm.

Contents:

Developing a customer focused culture -- Leveraging strategies for creating stakeholder value -- Assessing organizational capability--the Baldrige model -- Assessing organizational capability--EFQM and SEI/CMM -- Preparing the organization for change -- Aligning the organization for transformation -- Planning for customer driven transformation -- Implementing process improvements -- Reviewing performance progress relative to plans -- Delivering shareholder value and sustaining performance through efficient corporate governance.

Subject Term:

Organizational change.

Customer relations.

Six sigma (Quality control standard)

Leadership.

Added Author:

Vaneswaran, S.A.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020371650	658.4063 H719.I 2005	1	Searching... Unknown

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Summary

This book provides a discussion on major topics impacting an organization that is grappling with the concept of change management and the need to significantly improve performance. Many organizations, in the context of rapidly changing market dynamics and fierce competition, need to not only be responsive to these changes but also continue to re-strategize on an ongoing basis to remain on the leading edge. In trying to translate that objective into a reality, most companies remain clueless and wrestle with solutions of the day or flavors of the month or program of the year that often end up being less than effective. You can hear their mantra of wanting to be like a GE or an IBM without investing the time, energy, and resources to improve. Implementing Strategic Change offers a solution that will guide organizations to a methodical approach to remain competitively superior at all times. The book will assess the pros and cons of various models used to assess and guide an organization's overall performance such as reengineering, Six Sigma, and the Malcolm Baldrige National Quality Award criteria. explain different methods to establish and reinforce this behavior throughout all levels of the organization. The book will: 1. Stress upon the need to create and enhance customer and shareholder value. 2. Present an integrated approach that explains how to make best use of approaches such as EVA, Baldrige, Balanced Scorecard, Six Sigma, etc. favorable odds.