Summary
Provides a framework of practical skills in interpersonal communication, supported by current communication theory and plenty of real-life examples and scenarios, highlighting sensitivity to cultural, gender, and racial diversity and the importance of ethical communication practices. This ninth edition contains new chapters on communicating in the workplace and on electronically mediated interpersonal communication. Learning features include boxes with guidelines for mastering specific skills, and margin notes on using communication technology, plus profiles of scholars, journal exercises, questions, and color photos. Kathleen Verderber is affiliated with Northern Kentucky University. Rudolph Verderber is affiliated with the University of Cincinnati. Annotation c. Book News, Inc., Portland, OR (booknews.com)
